Lighting HQ

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About Us


Here at Lighting HQ, we provide convenient online ordering of lighting supplies and high quality fittings in Australia, including LED lighting. We work hard to provide customers with the highest quality material and an unparallelled quality of customer support. Also, we pride ourselves on the ability to get orders from our secure store site shipped as soon as possible by keeping all of our items in stock.

Lighting HQ understands the quality of providing exceptional solutions for quality lighting supplies and can meet the needs and budget of customers of all sizes. We strive for complete customer satisfaction and can handle orders of any size, type or volume. Our convenient e-commerce site is also protected with the latest security protocols.


Customer Service


Lighting HQ only hires experienced workers in the lighting field and make sure that they know everything there is to know about both wholesale and retail lighting solutions. Potential customers can be assured that our consultants will know all the information available for the wide array of lighting products we have for sale. This further helps us guarantee that our customers will get the best advice when it comes to convenient online lighting solutions. Our consultants can help you get the most effective lighting package for your budget, regardless of how much money you have to spend.


Product Range


The products we sell at Lighting HQ work both indoors and outdoors, making them suitable for any design our customer are trying to complete. Our products are stocked from the highest quality manufacturers in the world, ensuring that we always have the latest technologies, choices and styles of lighting products - even the latest LED lighting solutions. Not only do we make sure of these factors, but we even go through rigorous product testing to ensure the claims of our suppliers.


Customer Support


Because the demands of customers always vary here at Lighting HQ, we always put our best work into every customer's order in order to guarantee that they will receive the best service possible. However, there is always a chance that a problem could occur, which is why we have a customer support team working around the clock to eliminate any problems with orders. Contact us with any problems and we will respond as soon as possible to make sure that you are fully satisfied with your order.


Stock


Lighting HQ also strives to make sure all of the items we have listed on our e-commerce store are in stock in our warehouse, ensuring that we can offer a quick and professional turn around for our customers' orders. In the unlikely chance that we do not have an item in stock for one of our customer's orders, we send the customer an order status update via e-mail and then arrange to get the items back in stock as soon as possible. Typically, it only takes a few business days to receive the products in our warehouse. Once they arrive, we will ship the order and contact the customer to make sure they are updated.